F
Freshdesk with Freddy AI
0 ★
Paid
AI-powered helpdesk where Freddy AI automates up to 80% of routine tickets.
What is Freshdesk with Freddy AI?
AI-powered helpdesk where Freddy AI automates up to 80% of routine tickets. This tool is designed to help professionals in Customer Service achieve their goals faster and more efficiently. Built with the latest AI technology, it provides a seamless experience for modern workflows.
Key Features
check_circleAI-powered generation
check_circleAutomated workflows
check_circleReal-time collaboration
check_circleCustom templates
At a Glance
Category
support_agentCustomer Service
PricingPaid
Rating
★★★★0
Popularity
76%info
Pros & Cons
Pros
+ Powerful AI agent and copilot to automate and speed up ticket resolution
+ Deeply integrated with Freshdesk helpdesk, routing, and knowledge base
+ Scales from small teams to enterprises with multiple pricing tiers and add‑ons
Cons
- Usage‑based AI pricing (sessions and per‑agent add‑ons) can become expensive
- AI features are locked behind higher‑tier paid plans and add‑ons
- Session‑based model may lead to unpredictable monthly AI costs